Returns and Refunds
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a full refund. To initiate a return, please contact our customer service team.
Return Conditions
- Items must be unused, in their original packaging, and in the same condition as received.
- Proof of purchase is required.
- Personalized or customized items cannot be returned.
How to Return
- Log in to your account at tower-porsche.com.
- Navigate to your order history and select the item you wish to return.
- Follow the instructions to complete the return process.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a few business days.
For any questions regarding returns, please visit tower-porsche.com for assistance.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact our customer service team.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Non-Returnable Items
Certain items cannot be returned, including gift cards, downloadable products, and personalized goods.
For more details, please refer to our full Returns Policy at tower-porsche.com.